Terms & Conditions – Conduct on Course & Liability

Acceptance of Terms
By booking a tee time, at Two Eagles Golf Course & Academy, you agree to be bound by these Terms and Conditions. If you do not agree, you must not participate or enter the property.

Acknowledgment and Waiver of Rights
By entering the property or participating in golf activities, you acknowledge that you have read, understood, and voluntarily agreed to these Terms and Conditions. If you are registering on behalf of others (e.g., guests, minors, or team members), you confirm that you have the authority to accept these terms for all participants.
Golf Power Cart Usage Policy:
We want all our guests to have a safe and enjoyable experience on the course.

Assumption of Risk
Golf and related activities involve inherent risks, hazards, and dangers that may cause injury or property damage. These include, but are not limited to:

•Being struck by golf balls or clubs;
•Slips, trips, or falls on uneven or wet terrain;
•Accidents involving golf carts or equipment; and
•Weather-related or natural conditions.
By participating, you acknowledge and voluntarily assume all such risks.

Release of Liability
To the fullest extent permitted by law, you hereby release, waive, and discharge Two Eagles Golf Course & Academy from any and all liability, loss, damage, injury, or expense that you may suffer, whether caused by the negligence of the Releasees or otherwise, while on the premises.

Indemnity
You agree to indemnify and hold harmless the Releasees from any claims, demands, or legal actions made by third parties arising from your actions, negligence, or failure to follow Facility rules.

Conduct and Safety
Participants must comply with all posted rules, course etiquette, and staff directions. Unsafe or disruptive behaviour may result in removal from the premises without refund. Golf carts must be operated responsibly and only by authorized users. We ask all groups to respect other players, homeowners, and staff on our property. If you or your group violates our code of conduct, you will be asked to leave the property. No verbal or physical abuse will be tolerated.

Property Damage
Participants are responsible for any damage they cause to property, carts, or equipment belonging to the Facility or others. Costs of repair or replacement may be charged to the Participant.

Personal Property
The Facility is not responsible for loss, theft, or damage to personal property brought onto the premises.

Liability
Two Eagles Golf Course reserves the right to inspect and monitor your group and discontinue services to any guests who violate course policies or Provincial law. You’ll be held responsible for any damage to property or equipment caused by yourself or your guests. Should Two Eagles Golf Course discontinue service to any or all of your guests, you’ll remain liable for all amounts owed to the course. Two Eagles Golf Course assumes no responsibility for any loss or damage to goods, property, or equipment brought into the facility.

Tee Time Bookings
  • By booking a tee time, at Two Eagles Golf Course & Academy, you agree to be bound by these Terms and Conditions below. If you do not agree, you must not participate or enter the property.
  • Tee times can be booked for up to four players per tee time (a power cart reservation isn’t required at the time of booking).
  • Each golfer must have their own set of golf clubs.
  • ​You can book up to eight days in advance if you book online.
  • Online bookings open at 7:30 PM, eight days in advance.
  • You can book up to seven days in advance if you call us or book in person.
Dress Code

Proper golf attire should be worn at all times. A collared shirt or a plain tee shirt is suggested. Shorts are permitted, and while jeans are allowed, they are not encouraged.     

     Men’s Dress Code:

  • No beachwear.
  • Jeans are permitted as long as they are clean-cut.
  • Shirts must have sleeves (short or long) and must be worn at all times.
  • Shirts must be capable of being tucked in.

     Ladies’ Dress Code:

  • No beachwear.
  • Jeans are permitted as long as they are clean-cut.
  • ​Sports bras must not be worn as a standalone shirt.
Cancellation & No Shows

Please be aware that we have a cancellation and no-show policy in place for all tee time reservations. To ensure fairness to all golfers, cancellations must be made more than two hours before your scheduled tee time to avoid charges. You’re responsible for managing cancellations for all members of your group.  Failure to cancel within the two-hour window will result in a $20 per person no-show fee charged to the credit card on file. Your credit card is used solely for reservation confirmation; payment for your green fees will be collected at check-in.

Pace of Play

Two Eagles’ Player Assistants and golf course staff are authorized to ensure all groups maintain our predetermined pace-of-play expectations. Groups failing to do so may be asked to advance to the next hole.     
     RECOMMENDED PACE OF PLAY:

  • 18 Holes: 3 hours 45 minutes to 4 hours
  • 9 Holes: 1 hour 45 minutes to 2 hours
Golf Power Cart Usage

  Definitions:

  • Adult: An individual aged 19 years or older.
  • Junior: An individual aged 18 years or younger.​

Driver Requirements: 

  • Only an adult is permitted to drive the power cart and must possess a valid driver’s license.     

Capacity Guidelines:
      
Capacity for Adults:

  •  No more than two adults may be in one power cart at any time. 

 Overall Power Cart Occupancy:

  • A maximum of three persons (including adults and juniors) may occupy one power cart if juniors are in the group and riding.

Rider Comfort and Safety:

  • All occupants must be seated comfortably and securely.
  • If there are two adults and one junior, and all three cannot sit comfortably and securely, a second power cart must be rented.
  • If there is one adult and two juniors, and all three cannot sit comfortably and securely, the juniors must take turns riding.

Golf Bag Capacity:
All bags must be securely fastened and must not obstruct the driver’s view or safe operation of the power cart.

Enforcement:
Our Pro Shop & Ambassador Team reserves the right to assess power cart occupancy and enforce this policy to ensure the safety of all individuals. Non-compliance may result in the requirement to rent an additional cart or adjust seating arrangements as deemed necessary by staff.  

Lead Group Policy

This policy will apply to the lead group off the front 9 as well as our back 9 morning tee times. We have put this in place for the safety of our grounds crew team as well as the enjoyment of others time spent on the golf course. Another reason for the policy is so that our team can prepare the course, the way we want our product to be presented to our customers for the entire day. We can best achieve that, when we are not rushed, and have time to do our work properly and safely.
LEAD GROUP

  • The lead groups of the day must play as a threesome or foursome only.
  • If the first tee time of the day is not a threesome or a foursome, that tee time will be asked to let the group behind play first as the lead group. If the group behind is only a single or a twosome, the first two tee times will be asked to join and become the lead group for the day.
  • The lead group is not to be played though by singles or twosomes.
  • If there are no groups in the first 3 tee times of the day to make a three some or foursome, please watch your pace of play and give the grounds crew team the right a way.
  • If you are paired with others, please remain as a group for the entirety of the round (do not split up)

GROUNDS CREW HAVE THE RIGHT A WAY

  • If your pace is too quick and you catch the grounds crew team, please give them the right of way to finish the hole and safely get out of the way before proceeding to hit your shot.
Play Golf Kelowna Terms & Conditions

1. Tax is added to all rates offered.
2. Value Cards can be used for discounted green fee rate for up to two people per course per day and a maximum of two range baskets per day, per facility.
3. The primary benefit of a Value Card is securing a better green fee rate for the season, based on anticipated rounds to be played.
4. Early Load amounts are available before Feb 28 and provide Value Card holders with the benefits of each PGK Value Card level, but at a lower initial cash commitment. The Early Load offer does not provide Value Cards loaded with extra dollars.
5. The 35 & Under Intermediate Addicted Value Card will only offer the Addicted Rate pricing for those 35 & under (Now & Again prices for those 36 and over).
6. Value Cards include reduced power cart pricing at select courses.
7. Physical card or mobile app must be present to receive benefits.
8. Option to reload card in $200 increments to retain benefits until expiration – cards without value lose benefits. After October 1, a depleted card retains benefits.
9. Record card # or link card to a mobile app for possible replacement of lost card. A $20 admin fee may be applied to a new physical card.
10. 2026 PGK Value Card balances expire December 31, 2026.
11. Value Card balance may be used for merchandise, lessons, range balls, range passes and other purchases from all golf shops until expiry.
Visit PlayGolfKelowna.com for all rates information and availability by course.